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Virtual Office is a number translation product. It works in conjunction with a managed 0870 number. Each individual user can tailor their own Virtual Office extension to their needs via a web interface, allowing every user to maximise the flexibility that Virtual Office provides.
Virtual Office will allow you to:
- Route calls to up to 4 different UK numbers which can ring all-together or one-at-a-time (You can also determine for how long each will ring
- Run different Work and Home profiles to route calls differently at specified times of the day. There is also an extra Emergency profile as well which can be invoked at the click of a button.
- Play standard or user defined voicemail greetings to callers when you are unavailable. A Voicemail message can then be taken and these then delivered as either .wav or .mp3 file attachments to a user defined e-mail address.
- View a list of recent calls showing date, time, callers number, the number that answered the call and the duration. If the call was un-answered, it will even show if the caller left a message.
- Set up an IVR greeting menu to divert calls to individual users
- Screen calls based on the callers number by adding their number to a Red list which automatically divert those calls to voicemail
- Receive calls out of hours from specified numbers, when you may have opted to receive no calls, by adding them to a Green list.
- View real-time call statistics.
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